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Legal

Privacy Policy

Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.

Last updated June 2026

Information We Collect

When you shop with us, we collect the information you give us — name, shipping and billing address, email, phone number, and payment details. We also collect basic device, browser, and browsing information automatically through cookies and similar technologies to help our site work properly.

How We Use Your Information

  • 01Process and fulfill your orders, including shipping and customer service
  • 02Send order confirmations, shipping updates, and account notifications
  • 03Share marketing emails about new launches and offers (only if you opt in)
  • 04Prevent fraud, abuse, and unauthorized transactions
  • 05Improve our products, website experience, and customer support

Sharing Your Information

We never sell your personal information. We share data only with trusted partners who help us run our business — payment processors, shipping carriers, email platforms, and analytics providers — and only the information they need to do their job.

Payment Security

All payments are processed through secure, PCI-compliant payment providers. The Crave Shop does not store full credit card numbers on our servers.

Cookies

We use cookies to remember your cart, keep you signed in, measure site performance, and personalize your shopping experience. You can disable cookies in your browser, but some site features may not work as intended.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time. To unsubscribe from marketing emails, use the link at the bottom of any email — transactional messages about your orders will continue.

Children's Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date.

Contact

The Crave Shop
Email: support@thecraveshop.com
Hours: Monday–Friday, 9am–5pm EST