Terms & Conditions

These Terms & Conditions govern your use of thecraveshop.com and any purchase you make through our store. Please review them carefully — by placing an order, you confirm that you have read and accepted these terms.

We work hard to describe every wig, bundle, extension, and beauty product as accurately as possible, including length, density, texture, and ingredients. Slight variations in color, wave pattern, and density can occur with 100% human hair because each bundle is unique. We do not warrant that product descriptions or any other content on the site are completely error-free.

All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors, cancel orders placed at an incorrect price, and adjust promotions at any time. Sales tax is applied where required by law.

Submitting an order is an offer to purchase. We reserve the right to accept, decline, or limit any order — including for reasons such as suspected fraud, unauthorized resale, or stock limitations. You will receive an order confirmation by email once your purchase is accepted.

Product photography is styled to showcase the quality and finish of our hair and beauty items. Color, tone, and texture may appear slightly different on your screen than in person due to lighting, monitor settings, and individual styling. Customizations such as bleaching, cutting, or coloring will further change the appearance of a wig or bundle.

Because we sell genuine human hair, slight color variation between bundles, units, and dye lots is normal and expected. We recommend purchasing the hair you need for a full install in one order to ensure the closest possible match.

All site content — including the Crave Luxe™ name, logos, product imagery, written copy, and design — is owned by The Crave Shop and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content commercially without written permission.

To the fullest extent permitted by law, The Crave Shop is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim is limited to the amount you paid for the item in question.

We may update these Terms & Conditions from time to time. Continued use of the site after changes are posted constitutes your acceptance of the revised terms.